Accessibility Statement

General Information

We strive to make our website accessible in accordance with the Accessibility Enhancement Act (BFSG) and the EU Directive 2019/882 on the accessibility requirements for products and services.


Compliance Status

This website is partially compliant with the requirements of EN 301 549 V3.2.1 (2021-03). Some content and functions do not yet fully meet the guidelines of the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

 

Non-accessible Content

The following content is currently not fully accessible:

  • Not all interactive elements are fully operable using a keyboard.
  • Some images and graphical elements do not have sufficient alternative text.
  • In certain areas, the color contrast between text and background is insufficient.
  • PDF documents and embedded content do not yet fully meet accessibility standards.
  • Subtitles are currently not available for embedded videos.

 

Feedback and Contact

Have you encountered barriers or have suggestions regarding the accessibility of our website?

Please contact us via:
Email: support@cherry.de 
Phone: +49 (0)9643 2061 100
Mailing address: CHERRY SE, Cherrystr. 2, 91275 Auerbach, Germany
We aim to respond to your feedback within 5 working days.

 

Enforcement Procedure

If you do not receive a satisfactory response within 6 weeks of your request, you may contact the responsible enforcement body:
Enforcement Body for Digital Accessibility of Information Technology
Federal Ministry of Labour and Social Affairs
Rochusstraße 1
53123 Bonn, Germany
Website: https://www.barrierefreiheit.bund.de
Email: info@barrierefreiheit.bund.de

 

Note on Continuous Improvement

We take accessibility seriously and view it as an ongoing process. Enhancing digital inclusion for all users is part of our commitment to quality.

 

Status of the Accessibility Statement: 02 June 2025